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Health & Safety

We’re here for you and our priority is the health and safety of everyone at the hotel. We have developed new safety measures and increased sanitation protocols to provide a clean, safe, and comfortable experience. We look forward to welcoming back old friends and introducing new ones to our growing community that you all make possible.


 
HEALTH & SAFETY FIRST


We are following the guidance of health authorities, government requirements and have updated our best practices. This includes comprehensive cleaning protocols, respectful distancing, and a variety of other precautionary measures. That full list can be found here and below. Have additional questions? Please reach out:  guestservices@hayesstreethotel.com


 
SAFETY & WELLBEING


Masks will be available for guests at the front desk and required for use while in public areas of the hotel.
Hand sanitation station available in the lobby.
Frequently sanitizing all surface areas  in the lobby with EPA approved disinfectants with an increased focus on high-touch areas.
Employees require temperature checks and a screening before entering the property. The screening will include questions about current symptoms and recent exposure to COVID-19-infected individuals. Those who don’t pass will not be allowed to work at the hotel.
All employees will be equipped with masks, trained on new procedures and take all reasonable precautions to ensure a safe environment for our guests.


 
GUEST ROOMS


All rooms will be disinfected between occupancy with extra attention paid to high touch surfaces.
Daily housekeeping service provided upon request. If you request housekeeping service, cleaning will be scheduled while you are out of your room.


 
FOOD & BEVERAGE


Complimentary breakfast will be limited to ‘Grab & Go’.
All front and back of house staff will be required to wear face masks and gloves.
All guests will be required to wear face masks when not seated at their table.
Occupancy in food and beverage spaces will follow the local and state guidelines.


 
AMENITIES & SERVICES


Elevators will be limited to one guest, couple, or family at a time.
Self-parking available for all guests.
The gym is currently closed.


 
THANK YOU FOR DISTANCING…


We are in this together and plan to maintain an atmosphere of mutual respect. With this we ask everyone on property to follow social distancing rules by keeping at least six feet between each other while on property.


 
COVID-19 WARNING


We have taken enhanced health and safety measures for our guests and employees. You must follow all posted instructions while visiting our hotels and restaurants.
 
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, certain populations may be particularly vulnerable and high risk for contracting the virus that causes COVID-19.
By visiting our hotel and restaurants, you voluntarily assume all risks related to exposure to COVID-19.
 
We are closely monitoring all government-mandated safety measures on the services and amenities we can offer. Please check back for the most up to date information or contact us with any questions at guestservices@hayesstreethotel.com or 615 320 0110

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